Learning Portal Support

Service Description

Discovery Commons supports the strategic use of the Learning Portal (Blackboard) for courses in the Faculty of Medicine which are included in the curriculum and not found in ROSI, and for organizations. Primary support for all Blackboard users is provided by the Centre for Teaching Support & Innovation (CTSI). Before contacting Discovery Commons please consult the CTSI website (see Links).

In addition to the Blackboard support provided by CTSI, Discovery Commons supports the strategic use of Blackboard for courses in the Faculty of Medicine which are included in the curriculum but not found in ROSI, and for organizations. ROSI courses are automatically generated and have automated enrolment management from the Office of the Registrar.

How do I know if my course is a ROSI course? The Course IDs follow naming convention: Session-Year-CourseCode-Section. For example: Fall-2010-ASC111Y1-Y-LEC0101: ART & SCI. OF CLINICAL MED.

Supported services provided at no cost:

• Creation of non-ROSI course shells
• Adding, deleting or editing Instructor enrollments
• Adding the first Leader for an Organization
• UTORid lookups
• Batch student enrollments for non-ROSI courses
• Problem determination of media and institutional content issues

Chargeable supported services:

• Individualized Blackboard training sessions upon request
• Program wide course shell customization and templates
• Special requests and custom Blackboard solutions

Service Charges

Yes

Some services are provided at no cost; others are chargeable; see Service Description.

Pricing

Discovery Commons hourly rate for chargeable support services; see Service Description

Service Availability

Discovery Commons business hours

Supported Hours

Discovery Commons business hours

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