Microsoft Exchange
The Microsoft Exchange Service was developed by Discovery Commons as a high-capacity email system for administrative staff at the Faculty of Medicine. The system provides users with the following benefits:
- Fast, secure email with powerful anti-virus and spam protection
- Web based system access via Outlook Web Access
- Shared password protected calendaring and task management
- Secure network file storage for individuals and departments
- Global and local address book
- Mobile device compatible (fees may apply)
- No change to email address ( your.name@utoronto.ca)
The standard email and file storage services for individual users includes a default, combined 8GB space limit (quota), which is shared between the services (3GB for email, 5GB for files). The default departmental quota is 10GB. Usage in excess of these allocations may incur a fee; see the current Features and Pricing document at http://dc.med.utoronto.ca/content/documents for more details.
Discovery Commons provides support to almost 600 Microsoft Exchange users. Our team is available to assist with the following areas:
- New account creation
- Account problems, including security issues
- Support for mobile devices such as Blackberry, iPhone/iPad, and Android
- Support for web-based access to information
- Support for individual and departmental file storage
Full, regular support is available during office hours 8-5pm, Monday – Friday, with emergency support (for outages and security issues) during the evenings and weekends.
Instructional documents on how to set up an iPhone or iPad or Android device to work with Exchange can be found on our Documents page.
Available To: Administrators
Pricing: No charge for current Administrative Staff and Faculty for usage within initial allocation limits.
Helpdesk Request Type: Email/Exchange
Primary Contact: Service Desk Coordinator, Tel: 416-978-8504 or Email: discovery.commons@utoronto.ca