Major AV Installations & Upgrades

Short description

Provide consultation and technical advice on selecting the appropriate audio visual technologies and vendors for your classrooms, conference rooms, event sites, and other departmental spaces.

Major IT Installations & Upgrades

Short description

Provide consultation, technical advice, and implementation support related to major IT projects such as making major departmental IT purchases, standardizing all computers in a department, transition of user accounts (email, file server) to Faculty-run services.

Network Connectivity Support

Short description

Network connectivity support includes connecting computers to the University’s network (within Faculty-managed buildings and spaces), as well as IP address assignment and basic infrastructure (switch, firewall) management.

Network File Server

Short description

The Faculty’s network file server provides individuals (the M: drive) and departments (the N: drive) with a business-class secure central repository located on Faculty’s local area network, or LAN.

Office Moves

Short description

Provide computer and networking assistance to individuals or departments that are moving to a new location.

Remote Desktop Access

Short description

Remote Desktop is a service that allows users of Windows computers to log into their computers remotely (i.e. from home, or from a laptop).

Staff & Faculty Email (Microsoft Exchange)

Short description

Allows Faculty of Medicine staff and faculty members to safely and securely send and receive work related email, and to manage an electronic calendar.

Videoconferencing

Short description

Discovery Commons offers videoconference solutions (including with clinical sites via the Ontario Telemedicine Network) in select meeting rooms.

Virtual Private Networking (UTORvpn)

Short description

UTORvpn is the institutional Virtual Private Network (VPN) of the University of Toronto providing staff, faculty and graduate students secure access to UofT's internal network from off campus.

Computing Technology Support – On Demand

Short description

Provide users and department with on-demand support for computers and devices which are the property of Faculty of Medicine, and basic connectivity and network troubleshooting.

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