Computing Technology Support – On Demand

Service Description

Provide users and department with on-demand support for computers and devices which are the property of Faculty of Medicine. We support:

• Windows and Mac installation, configuration, troubleshooting and support
• Dell hardware purchasing, configuration, troubleshooting, and support (PC and laptops)
• Mobile devices basic troubleshooting and support
• Basic network equipment troubleshooting (switches, optical circuits, and cables)
• Application support: MS Office (e-mail, Word, Excel) e-token, antivirus, and local backup

We work with ITS to provide network engineering and major installation services.

Service Charges



Discovery Commons hourly rate

Service Availability

Discovery Commons business hours

Supported Hours

Discovery Commons business hours