Q: I cannot log in with my UTORid. How can I resolve this?

If your UTORid is prefixed with ‘qq’ you have been assigned a temporary UTORid that has an expiration of a maximum of TWO years, so it is possible that this temporary UTORid has expired. If you would like a permanent UTORid, contact your business officer. If you do have a permanent UTORid and have problems signing in, you should contact the Information Commons Help Desk: http://help.ic.utoronto.ca.