Discovery Commons

Planned (Elentra) Medicine and GEMS outage

Dear (Elentra) Medicine and GEMS users,

Please note that on Thursday May 23rd between 1pm-4pm, Medicine ( and GEMS ( will not be publicly accessible.

During this time, we will be performing a necessary infrastructure update.

We apologize for the inconvenience that this may have caused.

Remote desktop services disabled

Based on recommendations from the University's Information Security group, we are disabling remote desktop services until further notice.  This is in response to a serious vulnerability found in certain versions of Windows (7 and XP, 2003 Server, 2008 Server) that can use remote desktop services to compromise the computer and possibly affect other computers on the UofT network.  We are working to apply patches to the affected  Windows versions.   For those needing to work remotely, please ensure that you have copied the files you may need into an location that is accessible to you prior to leaving the University (e.g. OneDrive or an encrypted USB drive would be suitable options).

We apologize for the inconvenience this may cause.  Further information about this issue can be found here


Our Service Desk is open 8:00 a.m. to 5:00 p.m. Monday through Friday, and can be reached by phone 416-978-8504 or by email at:

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