What can I do if the emails to request an Activity Report are rejected by another server?

If the department coordinator has their copy of the email:

1. Confirm the faculty member’s email address. If the address in LaserFiche is incorrect, edit the email address in the metadata of the permanent (yellow) dossier and resend the request via LaserFiche.
2. If you are sure the address is valid and functioning, locate the copy of the faculty member’s email request that you received and forward the request directly to them (outside of Laserfiche) using your department’s email.

If the department coordinator does not have a copy of the Activity Report request:

1. Email MedIT to request a copy of the Activity Report request text
2. Edit the email with the faculty member’s Appointment ID, Last Name, and Primary Clinical Site
3. Email the edited request to the faculty member, using your department's email address.