Staff Listing

Please direct all support requests to our Service Desk at or 416.978.8504.


Dimitris Keramidas
Director, Information Technology
phone 416.864.8428

Emil Cean
Associate Director, IT Operations
phone 416.459.2648

Philip Chung
Associate Director, Service Delivery
phone 416.978.6014


Business, Finance and Administration

Business Officer
phone 416.946.8443

Deborah Fong
Project Manager
phone 416.978.4747

Tarann Ann Steane
Project Coordinator
phone 647.231.6189

Auden Steane
Financial Assistant


Service Desk

Alexander Hoy
Service Desk Support Coordinator


Service Delivery Team

Katherine McConnell
Portfolio Manager, Administrative Services
phone 416.946.8204

Howard Chow
Business Systems Analyst

Lynette Terrill
Business Systems Analyst

Allan Liu

Arnold Alfonso
Application Support Specialist


Audio Visual Support Team

Janet Koecher
Audio Visual Team Lead
phone 416.946.3285

Sterling Lau
Senior AV Technician

Julio Aguiar
Media Production Specialist

Matthew Acri
AV Specialist

Wally Goodwin
AV Specialist

Brian Ruryk
AV Specialist (Mississauga Academy of Medicine)


Technical Support Team

Frank Deak
Technical Support Team Lead
phone 416.978.8504

Roland Hui
Technical Support Specialist

Cliff Baskind
Technical Support Analyst

Jassie Khaira
Technical Support Analyst

Helen Zhou
Technical Support Analyst


Infrastructure Team

Heidar Heidari Nia
Infrastructure Lead
phone 416.978.6499

Bobby Banwait
Network Administrator

Kamran Bozorgmehr
Systems Administrator