Service Catalogue
Network Connectivity Support
Network connectivity support includes connecting computers to the University’s network (within Faculty-managed buildings and spaces), as well as IP address assignment and basic infrastructure (switch, firewall) management.
Service Category
Facilities, Help, Training + Support, Networking + Wireless
Audience
Faculty, Staff
Network File Server
The Faculty’s network file server provides individuals (the M: drive) and departments (the N: drive) with a business-class secure central repository located on Faculty’s local area network, or LAN.
Service Category
Access, Passwords + Security, Administrative Applications, Networking + Wireless
Audience
Faculty, Staff
Office Moves
Provide computer and networking assistance to individuals or departments that are moving to a new location.
Service Category
Facilities, Hardware + Software, Networking + Wireless, Project Management
Audience
Faculty, Staff, Visitor
Online Course Production
MedIT can help produce online courses.
Service Category
Academic IT Services, Multimedia Production, Project Management
Audience
Faculty, Staff
Security Certificates (SSL / TLS)
The ISEA group of ITS facilitates the purchase of Comodo Group TLS (formerly known as SSL) certificate products for University server administrators.
Service Category
Access, Passwords + Security, Hardware + Software
Audience
Faculty, Staff
Security Training
Both online and group training are available regarding tools, techniques, and best practices for end-user computing in the University environment.
Service Category
Access, Passwords + Security, Help, Training + Support, Policies + Guidelines
Audience
Faculty, Staff, Student
Service Desk
The MedIT Service Desk provides front-line support for and access to almost all the IT services provided by the Temerty Faculty of Medicine—and even for some select University IT services.
Service Category
Facilities, Help, Training + Support
Audience
Faculty, Staff, Student, Visitor
Staff & Faculty Email (Microsoft Exchange)
Allows Temerty Faculty of Medicine staff and faculty members to safely and securely send and receive work related email, and to manage an electronic calendar.
Service Category
Access, Passwords + Security, Administrative Applications, Communication + Collaboration, Networking + Wireless
Audience
Faculty, Staff
Student Email (UTMail+)
UTmail+ is the student email and calendar service at the University of Toronto. The service is powered by Microsoft’s platform and supports integrated email, calendaring, contacts and task lists.
Service Category
Academic IT Services, Access, Passwords + Security, Communication + Collaboration
Audience
Student
Video Captioning
Adding text captions to video for accessibility or multi-language needs.
Service Category
Multimedia Production
Audience
Faculty, Staff