Service Catalogue
Major AV Installations & Upgrades
Provide consultation and technical advice on selecting the appropriate audio visual technologies and vendors for your classrooms, conference rooms, event sites, and other departmental spaces.
Service Category
Facilities, Multimedia Production, Networking + Wireless, Project Management
Audience
Faculty, Staff
Major IT Installations & Upgrades
Provide consultation, technical advice, and implementation support related to major IT projects such as making major departmental IT purchases, standardizing all computers in a department, transition of user accounts (email, file server) to Faculty-run services.
Service Category
Hardware + Software, Networking + Wireless, Project Management
Audience
Faculty, Staff
Meeting Room Booking
The MedIT has a variety of spaces that are available to staff and faculty members to use as meeting rooms.
Service Category
Facilities
Audience
Faculty, Staff, Student
Mobile Device Integration
MedIT offers a mobile device integration service which consists of recommending and supporting the operating systems for mobile devices (smartphones and tablets) which provide the features necessary to meet security and functionality standards currently in effect at Faculty of Medicine.
Service Category
Access, Passwords + Security, Communication + Collaboration, Hardware + Software, Help, Training + Support
Audience
Faculty, Staff
Network Connectivity Support
Network connectivity support includes connecting computers to the University’s network (within Faculty-managed buildings and spaces), as well as IP address assignment and basic infrastructure (switch, firewall) management.
Service Category
Facilities, Help, Training + Support, Networking + Wireless
Audience
Faculty, Staff
Office Moves
Provide computer and networking assistance to individuals or departments that are moving to a new location.
Service Category
Facilities, Hardware + Software, Networking + Wireless, Project Management
Audience
Faculty, Staff, Visitor
Online Course Production
MedIT can help produce online courses.
Service Category
Academic IT Services, Multimedia Production, Project Management
Audience
Faculty, Staff
Service Desk
The MedIT Service Desk provides front-line support for and access to almost all the IT services provided by the Temerty Faculty of Medicine—and even for some select University IT services.
Service Category
Facilities, Help, Training + Support
Audience
Faculty, Staff, Student, Visitor
Video Captioning
Adding text captions to video for accessibility or multi-language needs.
Service Category
Multimedia Production
Audience
Faculty, Staff
Video Production and Post-Production
Full-service video production, from idea to edited video.
Service Category
Academic IT Services, Multimedia Production, Project Management
Audience
Faculty, Staff