Service Catalogue

General AV classroom support to Faculty of Medicine presenters
Service Category
Academic IT Services, Facilities, Hardware + Software, Help, Training + Support
Audience
Faculty

We provide training on the operation of classroom technologies available to Faculty of Medicine lecturers.

Service Category
Academic IT Services, Hardware + Software, Help, Training + Support, Facilities
Audience
Faculty
Provides users with a convenient way to purchase computer hardware (desktops, laptops, mobile devices, etc.), by leveraging the Tier 1 vendors and purchase agreements negotiated at the University level. For the purchase of computer software that does not accompany a hardware purchase, see Computer Software Purchasing.
Service Category
Hardware + Software
Audience
Faculty, Staff
Discovery Commons has a computer lab equipped with laptops and internet access. The lab can be booked by Staff and Faculty to facilitate classes, special seminars, exams and tests.
Service Category
Academic IT Services, Facilities
Audience
Faculty, Staff, Students (via departmental contact)

The purchasing of licensed software at the University of Toronto is through the Licensed Software Office (the LSO) at the Information Commons.

Service Category
Hardware + Software
Audience
Student, Faculty, Staff

This service involves the provision of scheduled computing technology (hardware and software) support for the entire department / program during a defined period of time (minimum 1-year period).

Service Category
Hardware + Software, Help, Training + Support, Networking + Wireless
Audience
Faculty, Staff

Provide users and department with on-demand support for computers and devices which are the property of Faculty of Medicine, and basic connectivity and network troubleshooting.

Service Category
Hardware + Software, Help, Training + Support, Networking + Wireless
Audience
Staff, Faculty

Professionally-managed backup solution provided by Information Technology Services (ITS). Other than the requirement that the client system be on the University’s network, there are virtually no restrictions on the type of hardware, operating system or total amount of data to be backed up.

Service Category
Hardware + Software, Access, Passwords + Security, Administrative Applications
Audience
Faculty, Staff
Using the software Articulate Storyline, Discovery Commons can create interactive learner modules that can be placed on your website, Quercus, or Elentra for learner access.
Service Category
Multimedia Production
Audience
Faculty, Staff, Students (via departmental contact)

Hosting of eLearning modules (such as those produced in Articulate Storyline) on our dedicated server.

Service Category
Academic IT Services, Access, Passwords + Security, Communication + Collaboration, Hardware + Software, Multimedia Production
Audience
Faculty, Staff