Q: My email was working fine before I went on vacation, but since I got back I no longer get email from outside sources in my Inbox. What happened?

You most likely enabled an auto-reply on the UTORid website. Doing this removes a forwarding that’s critical for your exchange account to function with your @utoronto email address. Contact the helpdesk to have a technician assist you with re-enabling the forwarding. To avoid this problem, please use the Outlook Out of Office assistant to notify users of your absence.