Getting Help

Before the Lecture

Requests for presentation formatting support, faculty development, and general technical advice or assistance may be directed to the Discovery Commons Audio Visual team. Office hours are Monday to Friday, 8am to 5pm.


During the lecture

All online lectures will be monitored by two technicians who will respond to any technical issues that may arise.

For immediate assistance just before or during a lecture, speak to the technician online with you or send an email to

After the Lecture

To provide feedback on your experience with lecture videoconferencing, contact the Faculty’s Interim Director of Information Technology, Emil Cean: