The Faculty of Medicine uses the University's Voice Over Internet Protocol (VOIP) solution.
It is our STRONG recommendation that you purchase a phone handset for each VOIP phone line your unit orders. A VOIP phone handset eliminates the need for potentially costly computer support technicians in the rare cases where VOIP may fail to operate. While there is an upfront expense associated with the phone handsets, the typical payback for this upfront expense is less than 2 years (based on the end state cost of the premium VOIP package and the cost of a Bell Centrex line with voicemail).
For more information on VOIP, click here.